We are seeking an experienced, responsible, creative person to manage a growing freight forwarding operations team focused on the e-commerce shipping for our new branch in NJ

Air/Ocean import and export daily works:
-Ensur freight and documentation is properly and completely handled
-Understand address and resolve issues that arise in day-to-day operations
-Oversee all services and procedures and implement improvements as necessary.
-Setting up operational rules and ensuring freight team follows all related rules
-Guide the OP team for timely and proper quotation to customers
-Ensure that all customers receive timely updates regarding the progress of their shipments.
-Manage claims and lead to solution
-Develop new vendors and maintain relationships with existing vendors and participate in rate negotiations
-Potentially Hire, train, manage, guide and motivate staff; promote culture of teamwork and exemplary customer service.
-Establish and monitor cost control programs, including budget development, monthly P&L review, and cost analysis.

Requirements:
-At least 6 years freight forwarding and 2 years in management experience.
-Understanding of freight forwarding services and modes of transportation.
-Attention to detail, deadline-oriented, strong project management, analytical skills, leadership, multi-task and team building skills.
-With positive attitude, able to work under pressure and excellent problem-solving skills.
-Computer literate; must be able to create and generate reports.
-Proven experience in similar transportation industry-related companies.
-Bilingual : Chinese is a plus
-Competitive salary, benefits and opportunities for development.

Location: New Brunswick, NJ

Please send your resume to:
Humanresource7777@gmail.com