KEY RESPONSIBILITIES:
*Customer Service
*Monitor and respond quickly to helpdesk/ticketing system
*Respond to client on-site IT service requests
*Monitor and respond quickly and effectively to customer IT issues via email and phone calls
*Assist Senior IT Staff on projects

SKILLS AND QUALIFICATIONS:
*Ability to diagnose and resolve basic technical issues
*Good understanding of computer systems, mobile devices, and other tech products
*Ability to adapt and adjust to changing work situations, processes, and procedures
*Excellent people skills and excellent telephone manner
*Point of sale and networking knowledge is a plus

EXPERIENCE:
*A least 2 years of relevant technical experience

Expected Start Date: 2/1/22

Benefits:
Medical, Dental, and Vision

COVID-19 considerations:
All employees are vaccinated

Resume send to cici@pos.com