Our company is looking for one qualifying customer support in back office. The candidate has to be in NYC or NJ. If qualified, we can spouse you H1B.
Qualifications : · Bilingual in Chinese and English is required; · Self-motivated with positive attitude; · Ability to work independently without constant supervision; · Good Communication Skills; · Previous experience in the Merchant Service industry a PLUS;
Responsibilities: · Taking care of customers' phone calls and complains; · maintain quality relationships with both potential clients and existing clients; · maintain relationships with affiliate offices; · Be responsive to client’s needs and work to foster the growth of our business over time; · Create and maintain marketing programs to increase sales. · Clients management and customer support